Rent or Purchase early and save cash on your textbooks. Your textbook is GUARANTEED to arrive in GOOD condition and to work for the associated course(s) or your money back. We like to keep things simple. In the event of any issue whatsoever a refund is provided back to the original cardholder. All sales are covered by a 30 day money back guarantee beginning from the time the package arrives at your doorstep. In the rare occurance of a "Lost in Transit" status shipment we make every effort to quickly provide a replacement of equal condition(or better), and at no additional cost to you. Please keep in mind used books may not always include the original supplements(CDs, DVDs, Flash Cards, Online Access Codes,Workbooks, Answer Keys Etc.) Clients placing bulk orders of 5(or more) of the same title are requested to contact us beforehand. For added security and in respect to bulk orders only, we may occasionally request further verification before shipping. IMPORTANT: Please do consider that economy shipping can experience delays beyond our control. Upgraded shipping is always recommended when a course is set to begin within 1-2 weeks or if the shipping process falls near any major postal holiday. For textbook rentals we do offer the option to extend your rental period or upgrade to a purchase. The options are readily available on our home page. For any other questions comments or concerns, email our friendly and responsive support and a member of our team will gladly assist you. Thank you for choosing ablesbooks.com.